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【商業電郵】Follow up email第一句應該講咩?10句跟進電郵常用開場白

打工仔一日要處理眾多電郵,難免總會有遺漏。如果遇到客戶或同事遲遲未有回覆電郵,不妨向他們再傳送一個電郵以作跟進!除了「I Just Wanted to Follow Up」外,其實跟進電郵的開場白也可以有很多變化。

必學10句跟進電郵常用開場白

較Formal的follow up email開場白

I am touching base regarding......

例句:I am touching base regarding the upcoming project deadline.

我想跟進一下即將到來的項目截止日期。

I would like to confirm......

例句:I would like to confirm our meeting scheduled for Friday at 3pm.

我想確認我們定於星期五下午三點的會議。

To revisit our earlier dialogue

例句:To revisit our earlier dialogue, I believe we need to address the budget concerns.

為了重新討論我們之前的對話,我認為我們需要解決預算問題。

I am seeking an update on......

例句:I am seeking an update on the marketing campaign results.

我想了解一下市場推廣活動的最新結果。

Semi- formal的follow up email開場白

To continue our previous correspondence......

例句:To continue our previous correspondence, I would like to discuss the next steps.

就着我們之前所談及的事情,我想討論下一步的計劃。

Circling back to our last conversation……

例句:Circling back to our last conversation, have you made a decision about the proposal?

談及我們上次的對話,你是否已對提案做出決定了?

I’m following up to see……

例句:I’m following up to see if you received my last email regarding the contract.

 我想跟進一下你是否收到了我上一封有關合同的郵件。

較有禮貌的follow up email開場白

May I kindly request an update on......

例句:May I kindly request an update on the status of the recruitment process?

請問招聘過程有最新的更新嗎?

I’m prompted to check if there has been progress on……

例句:I’m prompted to check if there has been progress on the software development project.

我想查詢一下軟件開發項目的進展情況。

I was hoping to hear your thoughts on……

例句:I was hoping to hear your thoughts on the new policy changes.

我希望聽聽你對新政策變更的看法。

發送跟進電郵時,如果用詞及語氣不當,有可能會令人誤認為你咄咄逼人,因此使用合適的短語及態度非常重要。以上10句跟進電郵的開場白分為3個分類,較正式的表達適用於與客戶及上司之間的交談;而半正式的表達則可以用於同事之間的交談協作;至於較有禮貌的表達方式則適合用於首次見面的客戶及公司管理層。

延伸閱讀:【職場英文│商業電郵】想問Deadline係幾時?用呢10句有禮貌地詢問

回應同事/客戶Follow up email的7個英文句子

Thank you for your follow-up email. I appreciate your patience as I gather the necessary information.

感謝你的跟進郵件。感謝你在我收集必要信息期間一直保持耐心。

I apologize for the delay in my response. I have been reviewing the details and will get back to you shortly.

對於我回覆的延遲,我深表歉意。我正在審查細節,將很快回覆你。

Thank you for reaching out again. I have some updates that I would like to share with you.

感謝你再次聯繫我,我有一些更新想要與你分享。

I appreciate your follow-up. I am currently working on your request and will provide an update by the end of the week.

我感謝你的跟進。我目前正在處理你的請求,並將在本周末之前提供更新。

Thanks for checking in! I’m still finalizing the details, but I hope to have everything ready soon.

感謝你的關心!我仍在最終確定細節,但希望很快能處理好這件事。

I received your email and will respond with a detailed answer shortly. Thank you for your understanding.

我收到了你的郵件,將很快給出詳細的回答。感謝你的理解。

Thank you for your patience. I am reviewing the information and will be in touch soon with my thoughts.

感謝你的耐心。我正在審查信息,將很快與你分享我的想法。

替代Noted with thanks的10句英文句子

Acknowledged with thanks. 已確認,謝謝。

Thank you for your message, I appreciate it. 謝謝你的信息,我很感激。

Understood. 明白了。

Duly noted, thank you for the update. 已妥善記錄,謝謝你的更新。

Your input is appreciated, I will take it into account. 感謝你的意見,我會考慮。

Thank you for bringing this to my attention. 謝謝你讓我注意到這一點。

I understand and appreciate your insights. 我理解並感謝你的見解。

Received with thanks, I will act accordingly. 已收到,謝謝!我會採取相應的行動。

I appreciate the clarification, noted with thanks. 我感謝你的澄清,並已妥善記錄,謝謝。

I will bear that in mind henceforth. I appreciate your email at this point. 我今後會記住這點,謝謝你的電郵。

延伸閱讀:【職場英語|商業電郵】想專業地向同事或客戶講多謝?教你10句英文句子表示謝意

延伸閱讀:【職場英語|商業電郵】想婉轉咁表達件事好緊急可以點講?7種有禮貌地請別人盡快跟進事情嘅英文講法

延伸閱讀:【客戶唔記得覆Email點算?】打工仔應如何有禮拜地催促?教你12句實用英文句子!


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